To verify if a student has a current certificate, navigate to “learners’ certificate records” menu. The date of acquisition and current certificates are listed in this section (they are blue this year!). Current certificates will also appear in the certificate records or on their personal profile overview under “user details.”
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The first step is to open Welcome and click View certificates
You can see the date on which the certificate was claimed in this column.
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For the first 12 months after receiving the certificate: Users retain access to their enrolled courses and progress for 12 months. During this period, their progress will remain intact, and their certificate is valid.
What if my student goes on another program during that 12-month period, and I want them to retake the course?
Please contact support@worldkindlearning.com as we will have to manually reset their account.
12 months AFTER receiving the certificate:
At the 12-month anniversary of receiving the certificate, the certificate expires, and users will be unenrolled from all courses with their progress reset. This happens automatically and requires nothing on your part.
If a user has earned a previous certificate but it is no longer current, it will not appear in their “User Details” overview after 12 months.
What if my student comes back to WorldKind Academy after 12 months when their certificate has expired?
Our system automatically recognizes them as a "Frequent Flier" if they return at any point after their certificate expires. They will automatically be enrolled in the Placement Exam, and each student will select a new "Course Path" upon re-entry into our platform.
